Professional Insurance
Claim Assistance
Storm damage is stressful enough. Let Callender Services handle the paperwork, the adjuster, and the repairs — from first call to final nail.
Types of Damage We Handle
Houston weather is relentless. We've seen it all — and we know exactly how to document it for your insurer.
Hail Damage
Even small hail can crack shingles, dent metal flashing, and compromise your roof's waterproofing. We document every impact point for your claim.
Wind Damage
High winds lift shingles, tear off ridge caps, and create entry points for water. We identify and photograph all wind-related damage thoroughly.
Storm Damage
Severe storms can cause widespread structural damage in minutes. We assess the full scope — roof, gutters, siding, and more — in a single inspection.
Water & Leak Damage
Water intrusion from a compromised roof can damage ceilings, insulation, and framing. We trace leaks to their source and document the full damage trail.
How the Claims Process Works
We've helped hundreds of Houston homeowners navigate this process. Here's exactly what to expect.
Free Roof Inspection
We come out at no charge, inspect your roof and exterior, and document all damage with photos and detailed notes — the same documentation your adjuster needs.
We Help You File Your Claim
We walk you through the claims process, help you file with your insurance company, and make sure nothing is left out of your initial submission.
We Meet Your Adjuster On-Site
When your insurance adjuster comes out, we're there with you. We point out every item of damage and make sure the adjuster's scope matches what we documented.
Claim Approved
Once your claim is approved, we review the insurance estimate to confirm it covers all necessary repairs. If anything is missing, we supplement the claim.
We Complete the Work
We schedule and complete your roof replacement or repair quickly, using quality materials that meet or exceed your insurer's requirements.
Final Walkthrough & Close
We do a final walkthrough with you, confirm everything is complete, and handle all final paperwork with your insurance company.
Why Use Callender vs. Filing Alone?
Most homeowners who file without a contractor leave money on the table. Here's what we bring to the table.
We Know What Adjusters Look For
After hundreds of claims, we know exactly how to document damage in the format adjusters use — which means fewer disputes and faster approvals.
We Catch What You'd Miss
Hail damage to flashing, gutters, and vents is easy to overlook. We inspect every surface and make sure your claim reflects the full scope of damage.
We Supplement Underpaid Claims
If your insurer's initial estimate is too low, we go back to bat for you. We've successfully supplemented hundreds of claims to get homeowners full coverage.
No Upfront Cost to You
Our inspection is free. In most cases, your insurance deductible is your only out-of-pocket expense — we work within your approved claim amount.
We Work Directly With Your Adjuster
One of the biggest mistakes homeowners make is letting the adjuster inspect alone. Insurance adjusters work for the insurance company — not for you. Having Callender Services on-site during the adjuster visit ensures that every item of damage is seen, documented, and included in your claim.
We speak the same language as adjusters. We know the line items, the pricing guides, and the documentation standards they use. That means fewer back-and-forth delays and a faster path to approval.
Little to No Out-of-Pocket Cost
In most storm damage cases, your homeowner's insurance covers the full cost of roof replacement — minus your deductible. That means your only out-of-pocket expense is typically the deductible you already agreed to when you purchased your policy.
We work within your approved claim amount. There are no surprise charges, no hidden fees, and no pressure to upgrade beyond what your claim covers. We'll tell you upfront exactly what's included.
Schedule a Free InspectionFrequently Asked Questions
Serving Houston & Surrounding Areas
Get Your Free Damage Inspection Today
No cost, no obligation. We'll inspect your roof, document the damage, and walk you through your options — all before you spend a dime.